KPIs Course

Project Overview

Interactive Introduction to KPIs

I developed this scenario-based eLearning course to help mid-level managers and team leaders understand and apply the principles of creating effective Key Performance Indicators (KPIs). Designed for professionals responsible for performance tracking, the course uses interactive scenarios to make the content engaging and relatable.

Slide Highlight: Introduction to KPIs

This slide serves as the foundation of the course, introducing learners to KPIs through an interactive, industry-focused approach.

Key Features:

  • Industry-Specific Relevance: Learners explore KPI examples tailored to Retail, Healthcare, Education, and more, making the content applicable to their professional context.
  • Interactive Engagement: The slide includes hotspots that reveal specific KPIs for each industry, allowing learners to actively interact with the content.
  • Visual Appeal: Professionally designed visuals and icons help communicate complex ideas simply and effectively.

Target Audience

Mid-level managers and team leaders. Professionals responsible for performance tracking and achieving organizational goals.

Responsibilities

  • Instructional Design
  • Scenario Development
  • eLearning Development
  • Visual Design and Animation
  • Voiceover Scripting

Tools Used

  • Articulate Storyline 360: Interactive design and functionality.
  • Adobe Illustrator and Freepik: Visual and icon creation.
  • Canva: Layout and design planning.
  • ElevenLabs and Camtasia: Voiceover scripting and editing.
  • Cluelabs and JavaScript: Chatbot design
  • NotebookLM and Microsoft 365: Storyboard Layout and design planning.

Learning Objectives Demonstrated

  • Define KPIs and explain their importance across different industries.
  • Illustrate how KPIs are measurable and specific to organizational needs.
  • Set the stage for understanding how to create SMART KPIs.
Interactive KPI Introduction Interactive KPI Highlights Scenario-Based Engagement

Course Design Overview

This course was thoughtfully designed to provide professionals with the knowledge and tools needed to create and manage effective Key Performance Indicators (KPIs) in their respective fields. By focusing on interactive learning, real-life applications, and practical techniques, the course ensures participants can immediately apply what they learn to their organizations.

Key Components:

  • Define KPIs and Their Importance in Achieving Strategic Goals: Learners are introduced to the concept of KPIs, why they are essential for driving organizational performance, and how they align with broader strategic objectives.
  • Teach the SMART Framework: The course emphasizes the SMART framework (Specific, Measurable, Attainable, Realistic, Time-Bound) as a proven methodology to create clear, actionable KPIs that are effective and impactful.
  • Guide Learners Through Tracking and Measuring KPIs: Participants explore strategies and tools for monitoring progress, interpreting KPI data, and making evidence-based decisions to meet organizational goals.
  • Address Common KPI Challenges and Strategies to Overcome Them: Real-world challenges such as poorly defined KPIs, lack of alignment with organizational goals, and difficulties in measurement are addressed with actionable solutions.
  • Provide Real-Time Learner Support via Chatbot Integration: The chatbot enhances the learning experience by offering immediate guidance, clarifications, and tips throughout the course, creating an interactive and engaging environment.

Visual Design: The course includes professionally designed visuals and icons, ensuring learners can easily comprehend and retain information. Each module is crafted with precision to maximize engagement and knowledge retention.

SMART Framework Visual 1 SMART Framework Visual 2

Storyboard Viewer

Scroll through the pages to explore the storyboard in detail:

Results and Takeaways

Results:

  • Improved learner confidence in applying SMART principles.
  • Positive feedback on engaging scenarios, clear explanations, and chatbot support.

Key Takeaways:

  • Scenario-based learning and chatbot integration enhance engagement and skill retention.
  • Prototyping is essential for seamless course development.
  • Clear storyboarding ensures alignment with learning objectives.
Takeaways with success metrics